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Donor Survey & Feedback Kit | Nonprofit NPS Tracker + Survey Builder + Question Bank | Interactive HTML Tool, No Subscription, Mac & PC
Do you actually know what your donors think — or are you guessing?
Organizations that listen keep their donors. The Donor Survey & Feedback Kit gives your nonprofit a complete donor-listening system in one beautiful, private tool: build professional surveys in minutes, log responses from any channel, watch your Net Promoter Score compute automatically, and turn feedback into visible action donors can feel.
No subscriptions. No accounts. No per-response fees. Just double-click and start listening.
WHAT'S INSIDE
★ Survey Builder with 5 ready-made templates — annual satisfaction, post-gift, event feedback, lapsed donor, and monthly-giving surveys, each pre-loaded with proven questions
★ Expert Question Bank — 20 field-tested donor questions across satisfaction, trust, communication, motivation, and improvement (including the brave ones, like "What almost stopped you from giving?")
★ Automatic NPS Dashboard — promoters, passives, and detractors computed live, with plain-English verdicts and satisfaction star breakdowns
★ Response Log — capture answers from email, paper, phone, events, or online forms in one tidy place, with themes and donor comments
★ Insights & Action Tracker — assign owners, priorities, and deadlines so feedback becomes change, and track your "close the loop" rate
★ Survey Email Generator — 5 ready-to-send emails (invitation, reminder, thank-you, lapsed-donor ask, and the trust-building "You said, we did" update), personalized with your org's name
★ Best-Practices Checklist — 12 expert tips with a progress bar, so your feedback program matures month after month
✔ Works 100% offline — your donor data never leaves your computer ✔ One-click "Download Progress" backup + restore on any computer ✔ Copy any survey as clean text to paste into email or any form tool ✔ Print / PDF button for board-ready reports and paper surveys ✔ Mobile-friendly, autosaves as you work, Mac & PC
HOW IT WORKS
Instant download at checkout — unzip and double-click the HTML file; it opens in your browser (Chrome, Safari, Edge, Firefox)
Add your organization's name in Org Profile — everything personalizes
Build your first survey from a template, send it with a generated invitation email
Log responses as they arrive and watch your dashboard fill in
Capture insights, act on them, and send "You said, we did" — the email that turns responders into lifelong donors
WHO IT'S FOR
Executive directors, development directors, and board members of small-to-mid nonprofits; membership organizations, friends groups, PTAs, booster clubs, and houses of worship; consultants who run donor-feedback projects for clients; anyone who wants CRM-grade donor listening without CRM-grade pricing.
PLEASE NOTE
• This is an INSTANT DIGITAL DOWNLOAD — no physical item will be shipped. You'll receive a ZIP containing the interactive tool and a friendly Start-Here guide. • This is an educational planning tool and does not constitute legal, tax, or professional fundraising advice. • For use within one organization; please don't redistribute. • Questions? Message me — I am happy to help.
Do you actually know what your donors think — or are you guessing?
Organizations that listen keep their donors. The Donor Survey & Feedback Kit gives your nonprofit a complete donor-listening system in one beautiful, private tool: build professional surveys in minutes, log responses from any channel, watch your Net Promoter Score compute automatically, and turn feedback into visible action donors can feel.
No subscriptions. No accounts. No per-response fees. Just double-click and start listening.
WHAT'S INSIDE
★ Survey Builder with 5 ready-made templates — annual satisfaction, post-gift, event feedback, lapsed donor, and monthly-giving surveys, each pre-loaded with proven questions
★ Expert Question Bank — 20 field-tested donor questions across satisfaction, trust, communication, motivation, and improvement (including the brave ones, like "What almost stopped you from giving?")
★ Automatic NPS Dashboard — promoters, passives, and detractors computed live, with plain-English verdicts and satisfaction star breakdowns
★ Response Log — capture answers from email, paper, phone, events, or online forms in one tidy place, with themes and donor comments
★ Insights & Action Tracker — assign owners, priorities, and deadlines so feedback becomes change, and track your "close the loop" rate
★ Survey Email Generator — 5 ready-to-send emails (invitation, reminder, thank-you, lapsed-donor ask, and the trust-building "You said, we did" update), personalized with your org's name
★ Best-Practices Checklist — 12 expert tips with a progress bar, so your feedback program matures month after month
✔ Works 100% offline — your donor data never leaves your computer ✔ One-click "Download Progress" backup + restore on any computer ✔ Copy any survey as clean text to paste into email or any form tool ✔ Print / PDF button for board-ready reports and paper surveys ✔ Mobile-friendly, autosaves as you work, Mac & PC
HOW IT WORKS
Instant download at checkout — unzip and double-click the HTML file; it opens in your browser (Chrome, Safari, Edge, Firefox)
Add your organization's name in Org Profile — everything personalizes
Build your first survey from a template, send it with a generated invitation email
Log responses as they arrive and watch your dashboard fill in
Capture insights, act on them, and send "You said, we did" — the email that turns responders into lifelong donors
WHO IT'S FOR
Executive directors, development directors, and board members of small-to-mid nonprofits; membership organizations, friends groups, PTAs, booster clubs, and houses of worship; consultants who run donor-feedback projects for clients; anyone who wants CRM-grade donor listening without CRM-grade pricing.
PLEASE NOTE
• This is an INSTANT DIGITAL DOWNLOAD — no physical item will be shipped. You'll receive a ZIP containing the interactive tool and a friendly Start-Here guide. • This is an educational planning tool and does not constitute legal, tax, or professional fundraising advice. • For use within one organization; please don't redistribute. • Questions? Message me — I am happy to help.